Acceptable Use Policy

1. Introduction

1.1. This is our acceptable use policy. It applies to both our website at (‘the Site’) and any associated App which may be developed in the future. The Site and the App are collectively referred to as ‘the Platform’). If you use our Platform, it means that the policy applies to you and that you agree with it as part of our Terms of Use

1.2 We may change these terms, so we expect you to check this page from time to time as the changes will be binding on you. There may also be changes elsewhere on our Platform.

2. Who we are

2.1. The Site is operated by Questenco LLP, a limited liability partnership incorporated in the UK

3. You must not use the Platform to do any of the following:

3.1 break any laws or regulations;

3.2. do anything fraudulent, or which has a fraudulent effect;

3.3. harm or attempt to harm others and in particular minors;

3.4. do anything with content that does not meet our Content Standards section below;

3.5. do anything with unsolicited advertising material (known as spam);

3.6. transmit any data or material that is harmful to other programs, software, or hardware (for example, viruses, Trojan horses, worms etc.)

37. copy in any way or re-sell any part of our Platform (unless we allow it under our Platform Terms of Use);

3.8. interfere with or damage any part of our Platform, equipment, network, software or storage arrangements.

4. Content Standards

Here are our content standards. They apply to all material that you contribute to our Platform and to all interactive services. You must follow these standards carefully, but please also follow the spirit of them.  

Your contributions must be:

4.1 accurate (if they are factual);

4.2 genuine (if they state opinions);

4.3. within the law.

You contributions must not be:

4.4 defamatory, obscene or offensive;

4.5 likely to deceive, harass, annoy, threaten, or invade someone else’s privacy.

4.5 promoting material that is sexually explicit;

4.6 promoting violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation;

4.7 infringing anyone else’s intellectual property;

4.8 used to impersonate anyone, or misrepresent anyone’s identity;

4.9 encourage or assist anything that breaks the law.

5. Interactive Services

Our standards for interactive services (such as chat rooms and bulletin boards) are as follows:

5.1. we will tell you clearly about the service;

5.2 we will tell you what form of moderation we use for the site and Platform;

5.3. we will try to assess risks on the site and Platform (especially for children) and will moderate if we think it is appropriate.

5.4 Please note, however, that we are not required to moderate our interactive service. We will not be responsible for any loss to anyone who does not use our Platform according to our standards (whether or not we have moderated the service).

6. Important Notice for Parents

6.1 Use of our interactive service by a child is subject to parental consent.

6.2 If you permit your child to use the service, we advise you to explain the risks. Moderation is not always effective.

6.3 Please contact us if you have a concern about moderation.

7 Suspension and Termination

If we think you have breached this policy, we will take whatever steps we think are necessary. These might include:

7.1 stopping your use of the Platform temporarily or permanently;

7.2 removing material you have put on the Platform;

7.3 sending you a warning;

7.4 taking legal action;

7.5 telling the right authorities.

7.6 We exclude legal responsibility and cost for actions we take to deal with your breach of our policy